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Terms & Conditions

Effective Date: 6th October 2025

Welcome to SudhGharKa! These Terms and Conditions (“Terms”) govern your use of our website [Your Website URL] (the “Site”) and the purchase of our products. By accessing our Site and placing an order, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

1. Introduction

SudhGharKa (“we,” “us,” “our”) provides traditionally manufactured food products, including cold-pressed oils and freshly milled flour (“Products”). These Terms constitute a legally binding agreement between you, the user, and SudhGharKa regarding your use of the Site and any services offered.

2. Eligibility

By using this Site, you represent that you are at least 18 years of age and are legally capable of entering into a binding contract under the Indian Contract Act, 1872. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. User Accounts

To place an order, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Pricing

  • Product Information: We strive to provide accurate descriptions and images of our Products. However, we do not warrant that the product descriptions, colours, or other content on the Site are completely accurate, reliable, or error-free. The nature of our natural products may result in slight variations in appearance and texture.
  • Pricing: All prices are listed in Indian Rupees (INR). Prices and availability of Products are subject to change without notice. The price displayed at the time of your order will be the final price.
  • Taxes: All prices are inclusive of applicable taxes, including Goods and Services Tax (GST), unless stated otherwise.

5. Orders and Payment

  • Order Acceptance: When you place an order, you are making an offer to purchase our Products. We reserve the right to accept or reject this offer at our discretion. An order is considered confirmed only after we dispatch the Product and send you a shipping confirmation email.
  • Payment: We accept various payment methods, including credit cards, debit cards, UPI, and other recognized online payment gateways available in India. You agree to provide current, complete, and accurate purchase and account information.
  • Security: We use secure payment gateways, but we are not responsible for any data loss or security breach that may occur on the payment gateway’s servers.

6. Shipping and Delivery

  • Shipping Area: We currently ship Products only within India.
  • Delivery Time: We aim to process and dispatch orders within 2-3 business days. Estimated delivery times are typically 5-7 business days but may vary depending on your location and unforeseen logistical challenges.
  • Shipping Charges: Shipping charges, if any, will be clearly displayed at the time of checkout.
  • Risk of Loss: The risk of loss and title for the Products pass to you upon our delivery to the carrier. We are not liable for any delays or damages during transit.

7. Returns, Refunds, and Cancellation Policy

  • Cancellations: You may cancel an order before it has been dispatched by contacting our customer support. Once an order is dispatched, it cannot be cancelled.
  • Returns: Due to the perishable nature of our Products (oil and flour), we do not accept returns unless the Product you received is damaged, defective, or incorrect.
  • Damaged or Incorrect Products: If you receive a damaged, defective, or incorrect Product, you must contact us within 48 hours of delivery with photographic evidence. We will review your request and, if approved, offer a replacement or a full refund.
  • Refunds: Refunds for approved cases will be processed to your original method of payment within 7-10 business days.

8. Intellectual Property

All content on this Site, including the brand name “SudhGharKa,” logo, text, graphics, images, and software, is the property of SudhGharKa and is protected by Indian and international copyright and trademark laws. You may not use, reproduce, or distribute any content from this Site without our prior written permission.

9. User Conduct

You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You shall not:

  • Post or transmit any material that is defamatory, obscene, or offensive.
  • Use the Site to harass, abuse, or harm another person.
  • Attempt to gain unauthorized access to our systems or engage in any activity that disrupts the Site.

10. Limitation of Liability

To the fullest extent permitted by law, SudhGharKa shall not be liable for any indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the Site or the performance of the Products, even if we have been advised of the possibility of such damages. Our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you for the Product.

11. Indemnification

You agree to indemnify, defend, and hold harmless SudhGharKa, its directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses, including attorneys’ fees, arising from your use of the Site or your breach of these Terms.

12. Governing Law and Jurisdiction

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of India. You agree that any legal action or proceeding shall be brought exclusively in the competent courts located in [Your City, Your State], India.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: Email: [Your Email Address] Phone: [Your Phone Number] Address: [Your Business Address]

Disclaimer: This is a general template for Terms and Conditions and does not constitute legal advice. You should consult with a qualified legal professional to ensure that this document is complete, accurate, and tailored to your specific business needs and complies with all applicable laws in India.

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